warranty
Domo’s sanitary ware products are designed to not only meet your aesthetic needs but also provide outstanding manufacturing quality. We ensure that every product is reliable, safe, and built to last. Each item undergoes a thorough inspection, rigorous testing, and approval process as part of our strict quality control standards.
Our sanitary ware products come with a limited lifetime warranty, covering any manufacturing defects under normal use. However, this warranty does not apply to products that have been subjected to improper installation, maintenance, or use beyond the specified guidelines.
During the warranty period, any defective products will be replaced with the appropriate parts at no additional cost. After the warranty period expires, we offer paid services to address any maintenance or replacement needs.
For more details, please refer to our complete warranty policy.
| Products category | Warranty Period |
|---|---|
| shower set (thermostatic / hot & cold) cartridge | 2 years |
| Bathtub faucet/pot filler cartridge cartridge | 2 years |
| Bathroom and kitchen faucet cartridge | 5 years |
| shower/kitchen faucet tube | 1 year |
| shower hose | 1 year |
| kitchen faucet spout | 1 year |
| shower head, hand shower | 1 year |
| shower/bathroom and kitchen mixer body (chrome finish) | 5 years |
| shower/bathroom and kitchen mixer body (brushed nickel, matte black, brushed gold, gunmetal) | 5 years |
